Do I need experience to ride a Segway?
No experience is required. Every Segway tour includes a full certified training session before the tour begins, and most guests feel completely comfortable and confident within minutes of stepping on the machine.
What should I wear for a tour?
Comfortable outdoor clothing and closed-toe shoes are required for all Segway experiences (no sandals or heels). Please dress appropriately for weather conditions, especially during our winter adventures. We operate rain or shine!
Are your adventures beginner friendly?
Yes! Making the outdoors accessible is our core mission. Most of our experiences, including our beginner guided tours and bike rentals, are designed specifically for first-timers and include instruction and all required safety gear.
Where are you located?
Our main headquarters is located directly in Edmonton's River Valley inside Louise McKinney Park, providing immediate access to the trails. We also have a location in Calgary along the scenic Riverwalk. View our Plan Your Visit page for maps, directions, and parking details.
Do I need to book in advance?
Advance booking is strongly recommended to guarantee your spot, especially during our peak summer months and weekends for both guided tours and equipment rentals.
What happens if the weather is bad?
We embrace the elements and generally operate rain or shine. However, tours may be rescheduled or delayed depending on severe weather conditions (like lightning or extreme cold) for the safety of our guests. We will contact you directly if there are any necessary changes to your reservation.
Is there a minimum age requirement?
Age and weight requirements vary by activity. For example, Segway PT tours require riders to be at least 14 years old and weigh between 60-260 lbs. We also offer a Kidz Segway Spin clinic for younger riders over 60 lbs.
Can groups or corporate events book privately?
Yes, we host hundreds of groups every year. We offer private bookings, team building packages, and VIP tours for corporate events and celebrations of all sizes. Visit our Corporate Events page for more info.